Privacy Policy
Last Updated: 11/11/2024
Introduction
Contain Yourself Storage (“we”, “us”, or “our”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the New Zealand Privacy Act 2020. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you provide directly to us, including but not limited to:
– Contact Information: such as your name, phone number, email address, and mailing address.
– Identification Information: such as your driver’s license or passport details if required for security purposes.
– Payment Information: including bank account details or credit card information for processing payments.
– Other Information: any other information you provide when contacting us, completing forms, or engaging with our website.
We may also automatically collect information about your interactions with our website, such as your IP address, browser type, pages visited, and the date and time of your visit.
2. How We Use Your Information
We may use your personal information for the following purposes:
– To Provide Services: including managing your storage rental, processing payments, and maintaining security.
– To Communicate with You: responding to inquiries, sending important notifications about your storage unit, and providing updates about our services.
– For Security and Verification: ensuring the safety and security of our storage facility and verifying your identity when required.
– To Improve Our Services: analysing website usage and customer feedback to enhance our services.
– For Marketing Purposes: sending promotional materials about our services if you have opted to receive such communications. You can opt-out at any time.
3. Sharing Your Information
We may share your personal information with:
– Service Providers: trusted third-party providers who assist us in operating our website, processing payments, and delivering services. These providers are bound by confidentiality obligations and are only authorised to use your information for the specific purposes we require.
– Legal and Regulatory Authorities: if required to comply with legal obligations, enforce our policies, protect our rights or the rights of others, or ensure the safety and security of our customers and facilities.
– Successors in Business: if we undergo a business transition, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transition.
We will not sell or rent your personal information to third parties.
4. Storing and Protecting Your Information
We take reasonable steps to ensure that your personal information is securely stored and protected against unauthorised access, disclosure, alteration, and destruction. This includes implementing physical, electronic, and managerial safeguards. However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Accessing and Correcting Your Information
Under the New Zealand Privacy Act 2020, you have the right to request access to, and correction of, any personal information we hold about you. If you would like to access or correct your information, please contact us using the details below. We will respond to your request as soon as reasonably practicable.
6. Retention of Information
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will take reasonable steps to securely delete or anonymise it.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your experience, analyse website usage, and assist with our marketing efforts. You can choose to disable cookies in your browser settings, but this may impact your ability to use certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party websites you visit.
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. We will post any updates on this page and update the “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:
Contain Yourself Storage
55-57 Miro Street, Taupo
Phone: 0274 956085 or 0274 785959
Email: info@containyourselfstorage.co.nz
By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
This policy provides clear information for users and meets the basic requirements under New Zealand law. Make sure to update the contact information and have the client review this for accuracy and completeness.